complaint·March 14, 2024

Four staff were interviewed on 1/24/24 and S1 - S4 denied the allegations stating that staff clean the facility throughout the day, and that there is a cleaning service that come after hours to clean the facility. S1 - S4 also stated that staff do not turn their backs to infants while they are eating. Five Parents were interviewed on 2/22/24, 2/26/24 and 2/27/24 and P1 - P5 and denied the allegations stating that the facility is clean and sanitary, P1 and P3 -P5 stated that they have witnessed staff either picking up or cleaning the facility while P1 and P3 - P5 were present at the facility. P1 - P5 stated that they have had no issues with the staffs supervision. During today’s visit facility was toured and there was 10 infants in care. LPA Sims received a copy of the after hours cleaning service invoice and observed that the facility was clean and sanitary. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Exit interview conducted and report was reviewed with the Director Katie Love. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Five parents were interviewed on 2/22/24, 2/26/24 and 2/27/24, P1 and P4 confirmed the allegation stating that P1 and P4 had witnessed infants in the table chairs without straps. P2, P3 and P5 stated P2, P3 and P5 were unsure about the use of straps in the table chairs and could not confirm or deny the allegation. On 1/24/24 at 10:10am LPA Sydney Sims observed infants in the table chairs with out straps. During today’s visit facility was toured and there was 10 infants in care. LPA Sydney Sims observed that the table chairs all had straps. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D Exit interview conducted and report was reviewed with the Director Katie Love . A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.