complaint·August 10, 2022

The LPA interviewed 5 out of 5 staff on 7/20/22; 7/29/22 and 8/1/22 who denied speaking inappropriately too children, though they may raise their voice to talk to a child across the yard which some may construe as yelling, it\342\200\231s not done in a demeaning way. They may re-direct a child, but not in a manipulative way. The LPA interviewed 3 out of 3 children on 7/20/22 who indicated that the staff speak nicely to them. The LPA interviewed 5 out of 5 witnesses on 7/19/22;7/20/22 and 7/29/22. 4 out of 4 witnesses had no concerns. W1 expressed that the licensee on occasion yells at a child with a familial relationship when the child is not listening. The licensee has not been seen yelling at the other children and W1 could not clarify if the interaction with the familial relationship was mean or demeaning but did identify that other children were present. The LPA discussed with the licensee the importance of all children being treated the same regardless of familial relationships during day care hours. The LPA could not find supportive evidence that the staff are yelling in a demeaning manner or that manipulative language is being used. At the same time, staff acknowledge talking in loud voices and/or yelling across the yard; staff are at times left alone with children outside including 2 staff who partially matched the description provided of the involved party. Therefore, the LPA can\342\200\231t determine if the incident happened or if it was just misconstrued. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. A Notice of Site Visit must be posted for 30 days.