complaint·March 9, 2022

Licensing Program Analyst (LPA) N. Cunningham conducted a subsequent inspection to deliver the finding regarding the allegation mentioned above and met with Licensee Brown. LPA Cunningham previously met with Licensee Brown on 01/26/22 to discuss purpose of the inspection, and LPA requested a facility roster, and staff contact information. It was alleged that parents are not allowed to enter the facility, specifically, parents are to call or text the licensee and the licensee will bring their child to the front door. On 01/26/22, LPA observed a parent enter the facility and go to the playroom to pick up their child. On 03/03/22, Adult 1 stated they were allowed to enter the home. On 03/08/22, Adult 2 and 3 stated that the licensee has a policy that they are to call or text when they arrive, and the licensee will meet them at the door with their child. Adult 2 and Adult 3 stated that they are not able to enter the home. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Appeal rights were provided and an exit interview was conducted. The Notice of Site Visit must be posted for 30 days.