Complaint·May 14, 2026

Two staff were interviewed on 2/12/26 and 5/8/26 and both denied that staff do not adequately supervise children. Staff stated they consistently communicate ratios to ensure constant supervision. Both staff members shared that children are curious and try to put items in their mouths, noses and ears. Both staff members shared they have actively prevented children from putting items in their ears, nose and mouth. Both staff members shared that they communicate every injury, behavioral issue or disciplinary action taken to parents through the app. Three children were interviewed on 2/12/26. Two children (C2 & C3) stated they had seen children put rocks in their mouth and ears. C2 said they had a rock in their ear. C3 said they have swallowed a rock. Eight parents were interviewed on 5/8/26 and 5/11/26. None of the parents interviewed had any knowledge of staff, not adequately supervising children. All parents indicated that the facility is in ratio when they are present and none have had any concerns regarding objects being lodged in their children’s ears, nose or mouth or undisclosed injuries. On 5/12/26 the facility was toured and the LPA observed preschool age children on the playground. LPA observed two children engaged in an argument and a teacher promptly separated the children to prevent injuries. LPA observed the facility was in ratio and the staff were actively supervising children in care. During the investigation LPA interviewed staff, children and parents and could not determine whether staff adequately supervised children. Interviews indicated that children have put various objects in their mouths, ears and nose but LPA could not determine whether it was due to a lack of staff supervision. All parents indicated that the staff communicates incidents effectively and operates within ratio and capacity guidelines. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Exit interview conducted and report was reviewed with the licensee Michelle Nitzen. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.