Incident investigation·January 22, 2026

On 1/22/26 @ 2:13pm an unannounced case management inspection was conducted by Licensing Program Analyst's (LPA's), Erica Laird and Sydney Sims. LPA's met with facility director Jessica Wood in response to an Unusual Incident Report received by the Department on 1/20/26. Per the incident report, On 1/16/26 @ approximately 4:00pm a child (C1) was left on the back playground for approximately 10 minutes unsupervised. C1 was found by a staff (S2) on the playground crying and upset. On 1/22/26 @ 3:17pm facility director Jessica Wood was interviewed. Jessica stated she was not present at the facility when the incident occurred. Jessica stated kids go outside after nap, typically between 2:30pm and 3:00pm. Protocol is staff count kids on the way out to the playground and whenever there is transition. There is a policy that you always know the count whenever transitions in and out of the classrooms occur. On the date of incident there was confusion between staff regarding which children were outside resulting in staff leaving C1 on the playground unattended. Jessica stated she pulled video footage and determined C1 was on the playground for approximately 8 minutes. C1 was on the playground unattended between 4:02 and was found at 4:10pm. On 1/22/26 LPA Laird conducted an interview with two staff (S1, S2). Both staff stated C1 was left on the playground for approximately 10 minutes. S1 stated there was miscommunication between staff returning from their break and they did not realize C1 was on the playground. During today’s inspection, the facility was toured. LPA Laird and LPA Sims inspected the playground and took photos. Jessica Wood showed LPA Laird and Sims the video footage from the date of incident. Video footage depicts C1 unattended for approximately 8 minutes on the outside playground. LPA Laird obtained staff statements. Based on interviews conducted and video footage the following deficiency(ies) is being cited on the LIC809-D. LPA Erica Laird informed director Jessica Wood that this report dated 1/22/26 documents 1 Type A citation(s) which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. LPA Erica Laird informed director Jessica Wood to provide a copy of this licensing report dated 1/22/26 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and report was reviewed with the facility director, Jessica Wood. Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.