complaint·October 8, 2021

On October 8, 2021, Licensing Program Analyst (LPA) Stacey Williams arrived at the facility for the purpose of delivering complaint findings. LPA met with Licensee. LPA observed fourteen children supervised by two staff. LPA Williams conducted an investigation regarding the complaint allegation listed above. Records were reviewed, interviews were conducted, and pertinent information was received to assist with the investigation. It was alleged that the Licensee does not treat a child in care (C4) with dignity. Information obtained from the investigation revealed that C4’s dietary restrictions were listed on the required licensing forms. Conflicting statements were received concerning the C4’s dietary needs outside of what was documented. Licensee reported that prior to the end of C4’s enrollment in her facility, the parent nor the child communicated C4’s dietary restrictions. Licensee acknowledged communicating with outside resources for C4 in an attempt to provide services in her home; however, was unable to obtain a scheduled visit due to C4’s enrollment ending. Based on the evidence gathered throughout the course of this investigation there was not a preponderance of evidence to prove or dismiss the allegation and therefore, the allegation is deemed unsubstantiated. Exit interview conducted and notice of site provided to Licensee.