Incident investigation·January 7, 2025

Licensing Program Analyst (LPA) Cherie Acosta and Kayla Merchant conducted an unannounced visit in regards to two self reported incidents. LPAs met with Site Supervisor Marilyn Doss. During the visit LPAs conducted interviews, reviewed documents and viewed video footage. Facility reported that a staff inappropriately handled a child by grabbing the child by the arm. There were no injuries reported. Staff involved in the incident no longer works for Contra Costa Head Start. The attached type A violation is cited today and must be corrected by the due date. Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. All parents/guardians must sign an acknowledgement form of proof of receiving this report (LIC9224). The LIC 9224 must be placed in the child's file to be reviewed by licensing. Exit interview and report reviewed with Marilyn Doss. Notice of Site Visit was provided and must be posted for 30 days.