Follow-up on corrections·October 27, 2025

Licensing Program Analyst (LPA) Canela arrived unannounced on 10/27/2025 at Kindercare Learning Center - Day Care Center component. The purpose of this visit is to conduct a case management - deficiencies inspection after deficiencies were observed during a separate inspection relating to a complaint investigation. The Day Care Center component of this facility currently has 34 children enrolled. Present during today's inspection were a total of 14 pre-school & pre-k children (with 3 teachers), 6 children in the 2's classroom (2 teachers). Through record review and interviews conducted, a violation of regulation 101212 Reporting Requirements was discovered. report continued on LIC 809-C... Community Care Licensing, Oakland Child Care Regional Office became aware of Incidents which occurred on 04/02/2025, 04/15/2025, 04/28/2025, 06/24/2025, 07/01/2025, and 10/06/2025 between the Toddler Classroom, Infant Classroom, Preschool Classroom, and Pre-k Classroom. Incidents involved confirmed cases and cases of children exposed to Hand, Foot, and Mouth Disease (HFMD). Confirmed cases of HFMD were found on 04/28/2025 in the pre-school and pre-k classroom per the Kindercare notification made to parents. Interviews conducted and record review revealed the Interim Director at the time, Pamela Souza, did not report the incidents to the State of California, Department of Social Services, Community Care Licensing (CCL) as required. LPA confirmed Kindercare did not submit an incident report or notify CCL by phone or fax. This is a potential risk to the health, safety, and personal rights of children in care. Additionally, the facility did not notify the Local Public Health Department for guidance to properly sanitize and disinfect to contain the spread of the disease to several classrooms. Per interviews conducted and record review, Interim Director Pam Souza (now Assistant Director) did not maintain any documentation of the confirmed cases of HFMD. On 10/21/2025 and 10/22/2025, LPA Canela requested documentation and information on the names of the children with confirmed cases with the exact dates. Assistant Director Souza stated on 10/21/2025 and 10/22/2025 that they did not keep any documentation to provide to CCL. Deficiencies cited (see LIC 809-D page) from the California Code of Regulations, Title 22, Division 12, Chapter 1. Failure to correct the deficiency and/or repeat deficiencies within a 12 - month period may result in civil penalties. Appeal Rights Provided. Exit interview conducted with Director Shawn Powers, whose signature confirms receipt. A notice of site visit was given and must remain posted for 30 consecutive days.