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Inspection visit

complaint

KINDERCARE LEARNING CENTERLicense 0734013062 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On 02/26/2026 at 3:05 PM, Licensing Program Analyst (LPA) Christina Watts conducted an unannounced Subsequent Complaint Investigation at Kindercare Learning Center. LPA met with Assistant Director, Pamela Souza and explained the purpose of today’s inspection. During today's inspection, there were 24 preschool children in care with 4 staff in 2 classrooms. Director stated there are 35 preschool children enrolled. The finding for the above allegation was delivered during the inspection. Complainant alleges that Staff communicates to children in an inappopriate manner .During the course of the investigation LPA completed a physical plant inspection, reviewed facility records and conducted interviews. At this time, LPA cannot determine if staff communicates to children in an inappopriate manner. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Assistant Director, Pamela Souza. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101229(a)(1)Type B

    RESPONSIBILITY FOR PROVIDING CARE AND SUPERVISION

    101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1) No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. This requirement has not been... ... met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above when facility failed to provide adequate supervision for C1 resulting in multiple children being injured by C1 which poses an potential risk to the health, safety or personal rights of children in care.

  • 101212(d)(1)(C)Type B

    REPORTING REQUIREMENTS

    101212 Reporting Requirements d) Upon the occurrence, during the operation of the child care center...a report shall be made to the Department by telephone or fax within the Department's next working day...(1) Events reported shall include...(C) Any unusual incident that threatens the physical or safety... ...of any child. This requirement has not been met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above when facility failed to report children injuries to licensing which poses an potential risk to the health, safety or personal rights of children in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 26, 2026 inspection of KINDERCARE LEARNING CENTER?

This was a complaint inspection of KINDERCARE LEARNING CENTER on February 26, 2026. 2 citations were issued: 2 Type B.

Were any citations issued to KINDERCARE LEARNING CENTER on February 26, 2026?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessar..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.