complaint·June 26, 2023

continued from 9099-A All interviewed staff stated C1 was changed regularly. S1 insists she checked C1 but forgot to note on the App. Photos of soiled diaper and clothing were provided, however they do not have a date/time stamp, therefore it can’t be proven if staff failed to meet child's toileting needs in a timely manner. Director is reminded staff should follow center policy of regular checks and document on App in a timely manner to avoid such conflicts. It is also recommended to provide additional staffing support in two's room where children are toilet training. Information and evidence provided could not determine if child’s toileting needs were met or not in a timely manner. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Director, Kathy Conrow. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 DAYS.