complaint·September 26, 2024

On 9/26/24, at 2:36PM, Licensing Program Analyst (LPA) Catherine Fernandes arrived unannounced to deliver the findings to the above allegation and met with Director Natalie Ray. Present in care were eight preschoolers, and 14 kinders with an additional three staff members. During the investigation LPA Fernandes conducted interviews with parents, staff and children, observed the classroom, reviewed center documentation regarding the allegation and did a walk through of the center. Based on conflicting interviews and center documentation the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted with Director Appeal Rights, Report, Notice of Site visit provided.