complaint·September 4, 2025

The following allegations were reported to The State of California Department of Social Services, Community Care Licensing, Oakland Child Care Regional Office: "Staff did not provide adequate care and supervision of a daycare child", "Child is left in soiled diaper", "Staff did not accurately report an incident involving a daycare child". LPAs investigated the above allegations. During the investigation LPAs completed a physical plant inspection, conducted interviews with staff, children, parents, and relevant parties. LPAs made observations, requested and received copies of documents. Allegations "Staff did not provide adequate care and supervision of a daycare child" and "Child is left in soiled diaper", were previously reported to Community Care Licensing in June of 2024 and investigated, see complaint control number: 02-CC-20240604145506, and were determined to be unsubstantiated in 2024. Oakland Child Care Regional Office re-investigated the allegations when it was re-reported in 2025. Interviews with staff, parents, and children in care did not corroborate the alleged violations above which occurred in 2024, but were re-reported to Community Care Licensing one year later (2025). Based on the interviews and information obtained throughout the investigation, the above allegations are found to be UNSUBSTANTIATED, meaning although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. No Deficiencies has been cited for this allegations. Exit interview conducted with Director, Shannon Regacho. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED, AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.