complaint·March 8, 2022

On 03/08/2022 at 08:35 AM Licensing Program Analyst (LPA) Arminder Singh met with Licensee to deliver the findings for the above allegation. Present in the facility were 3 children. Complainant alleges that Licensee physically abused a child wile in care. During the course of the investigation, LPA inspected the indoor and outdoor spaces, reviewed records, and conducted interviews with parents and staff members. LPA Singh conducted interviews with Licensee and parents whose children attended the facility during the time the alleged child was in care, parents who have children currently enrolled, and parents who have had their children attend the facility in the past. Per interviews conducted the parents have all stated that they have never had any issues or concerns with the facility. The parents have complete trust in the facility and have recommended this facility to many families and friends. The parents have stated the children have never felt the Licensee physically abused them. The parents that were interviwed even stated this family child care home is better than the local elementary schools in the area. The parents have stated the children learn more at the facility than at school. Children feel comfortable and love attending this facility. This agency has investigated the complaint alleging Licensee physically abused child(ren) while in care. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Licensee was reminded that staff should be always aware that child's personal rights cannot be violated. No Deficiencies have been cited for the allegation. Exit Interview was conducted with Licensee. A Notice of Site Visit was provided with a copy of the appeal rights