complaint·September 28, 2022

On 9/28/22 at 2:15PM, Licensing Program Analyst (LPA) Catherine Fernandes arrived unannounced on a complaint investigation visit. LPA met with Director Julie Mendenhall. During the course of the investigation LPA Fernandes conducted interviews with children, parents and staff, LPA also reviewed center documents pertaining to the complaint allegations. Interviews indicated conflicting information on whether or not the above allegations happened. Therefore, the allegations are UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted with Director Julie. Report and Appeal Rights provided.