Complaint·January 18, 2023

On 1/18/23, at 2:56PM, Licensing Program Analyst (LPA) Catherine Fernandes arrived unannounced to deliver the findings to the above allegation. LPA met with Director Utami Setiyadi. Present in care were 47 preschoolers and an additional eight staff members. During the course of the investigation LPA Fernandes did a walk through of the center, conducted interviews and reviewed center files. An allegation was made that staff at the center were restraining a child in care. However, after interviews and reviewing center documents the staff at the center have been trained in safe holds for children. Therefore, the allegation is unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted Report and Appeal Rights provided.