complaint·December 19, 2023

Licensing Program Analyst (LPA) Cherie Acosta conducted an unannounced visit to deliver finding on the above allegation. LPA met with Director Noelle Mills. During the investigation LPA conducted interviews. It was reported that a staff member was observed pinching a child in care. The staff member accused of pinching the child denied pinching the child. LPA received conflicting information during interviews. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated. Notice of Site Visit was provided and must be posted for 30 days. Exit interview and report reviewed with Noelle Mills.