complaint·March 23, 2022

Complainant alleges staff are not supervising day-care children in the bathroom. During this course of the investigation, LPA observed the facility has two (2) separate bathrooms for children in care. Each bathroom has two (2) toilets and 2 to 3 sinks. LPA observed one (1) bathroom was located near the snack/kitchen area (Honey Bears) and the other bathroom was in the back of facility nearest the art room (Polar Bears). LPA observed at all times at least 2 staff members providing supervision to meet the children's needs during bathroom time. During the inspections LPA made observation 1 staff member outside bathroom area directing children in /out of bathrooms and the other staff member assisting children in care as necessary in the bathrooms with wiping and washing hands. Once children was done in the bathrooms children in care awaited next to staff member outside of bathroom siting down on floor waiting for additional guidance. LPA did not observe any children soaking wet from playing in the sink, and/or children in care playing instead of going to the bathroom. LPA observed a steady managing and organized structure for children in care in the bathroom when washing hands and potty time. Based on LPA observations, information obtained and interviews conducted throughout the investigation, there is not a preponderance of evidence to substantiate the allegation, therefore the allegation is unsubstantiated, which means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation occurred. A notice of site visit notice was issued and must be posted in a visible area for 30 consecutive days. An exit interview was conducted, and a copy was read and issued to the licensee. The licensee signature confirms receipt of this document.