complaint·December 17, 2025

On December 17, 2025, Licensing Program Analyst (LPA) Lorraine Dacanay Breaux and Licensing Program Manager (LPM) Chandra Charles met with facility representatives, Natasha Aguilar and Maria Branco to conclude a complaint investigation regards to the above allegation. Present during the visit were 62 children, and 15 staff members (includes administrative staff). The facility operates in 7 classrooms (Maples, Seedlings, Sequoias, Cedars, Sprouts, Mulberries and Redwood classrooms). The facility operates from 8:00 AM – 5:00 PM, Monday – Friday. During the investigation, LPA conducted interviews, reviewed facility files and documents, and made observations. Based on the information obtained, LPA determined that although the allegation may have happened or could be valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED. Notice of site visit was given and must remain posted for 30 days. Appeal Rights provided. Exit interview was reviewed and conducted with facility representatives, Natasha Aguilar and Maria Branco.