complaint·July 18, 2024

LPA observed the infant classrooms have an open layout, to easily maintain visual supervision of all areas. LPA observed staff spread out within the classroom, being attentive to infants in care, and intervening when necessary. LPA obtained consistent statements through interviews conducted by the Director and staff that they were aware of the issue that was occurring with a particular child biting other children. The facility took appropriate steps to prevent biting from happening such as shadowing, redirection, and separating children by age. Staff stated they were able to observe when an incident was about to occur and would intervene. However, despite all the efforts of the staff, there were times that they were unable to prevent the biting from occurring. Interviews with authorized representatives did not reveal concerns regarding injuries, incidents, or supervision. LPA reviewed records of incident/injury reports, which contained explanations of how an injury occurred and who witnessed it. LPA verified the facility was following the policies in place regarding biting. LPA did not obtain evidence during the investigation that corroborated the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted and report reviewed with Director. Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days.