complaint·April 14, 2021

Licensing Program Analyst (LPA) Michelle Pascual met with the Director Krista Campbell via virtual telephone inspection (Zoom) to provide the findings for the above allegations. During the course of the investigation LPA Pascual reviewed children’s records, interviewed children, parents and staff and conducted observations in the classroom. There were 39 children and 8 Teachers present. The complaint alleges that the staff were rough with the child and at one point a child was pinched. According to the staff there has never been an instance in which a child was roughly handled nor pinched. LPA found through the parent and child interviews, there was no evidence to corroborate the allegation. Based on the information gathered throughout the course of this investigation there was not sufficient evidence nor information to support or dismiss the above allegation. Therefore, the finding for the above allegation was determined to be UNSUBSTANTIATED. An UNSUBSTANTIATED finding means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged abuse occurred. An exit interview was conducted in which the report was reviewed and discussed with the licensee as well as e-mailed. Appeal rights were discussed and a printed version was given to licensee.