complaint·May 14, 2025

Licensing Program Analyst (LPA) Soleil Marx met with Director, Kalei Walsh, for the purpose of delivering findings to a complaint investigation. During today’s inspection LPA observed a census of nine infants being supervised by three staff. It was alleged that facility staff are operating out of ratio.Throughout the course of investigation, LPA made observations, conducted interviews, and reviewed records. LPA observed the facility to be in compliance with ratio during all unannounced inspections for this investigation. LPA reviewed records of staff files and verified qualifications. Staff interviews were consistent that ratio is always maintained. Authorized representatives did not reveal statements that would suggest that the facility is operating outside of ratio requirements. LPA verified staff schedules accommodate infants enrolled. LPA did not obtain any conclusive evidence during the investigation to support the allegation that facility staff are operating out of ratio. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is unsubstantiated. No Title 22 deficiencies were issued as a result of the investigation. Exit interview conducted and report reviewed with Director, Kalei Walsh. A Notice of Site Visit was provided that must be posted for 30 days. Appeal Rights provided.