complaint·December 10, 2021

On 12/10/21 at 9:50am, Licensing Program Analyst (LPA) Emilia Grisak conducted an unannounced complaint inspection, and met with Acting Director Noemi Suarez. It was alleged that staff spoke inappropriately to child, specifically that S1 was speaking to C1 in a mean way. S1 was interviewed on 11/16/2021 at 11:46am and denied the allegation. S1 stated that C1 was having an outburst and throwing items and she was attempting to provide support. S1 stated that C1 came and rested their head on her stomach and S1 rubbed C1’s back and was assisting child in picking items up. S1 stated that she had one hand gently on C1’s back and she was telling C1 what they were doing. S1 stated that she was not frustrated and did nothing wrong. Five staff, eleven parents and one witness were interviewed on 9/16/2021, 10/1/2021, 10/5/2021, 10/21/21, 10/25/21, 10/26/21, 10/27/2021, 11/4/2021, 11/16/2021, and 11/22/2021 regarding this allegation. It was stated during staff interviews that S1 has a strict and firm way of speaking. It was stated by four out of five staff that S1 does not sound mean. It was stated by two out of eleven parents that S1 has a strict way of speaking. It was stated by nine out of eleven parents that there are no issues or concerns regarding how S1 speaks to children. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 day.