complaint·December 9, 2024

During the investigation, the LPA received and reviewed the facility’s termination policies which states in part that services can be terminated for failure to pay fees, and that a termination letter will be given or mailed indicating the reason for termination. The LPA also received and reviewed emails and text messages between the facility and the parent regarding overdue fees. It was found that the facility representative notified the parent they would no longer be able to care for C1 via email on 6/12/24; however, C1 was sent to the basketball class and not allowed to attend on 6/11/24. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.