Incident investigation·November 21, 2025

On 11/21/2025 at 09:45 a.m., Licensing Program Analyst (LPAs) Raina Alexanian and Cindy Meier conducted an unannounced Case Management visit for the purpose of follow-up on an Unusual Incident Report that was submitted via email to the San Diego Regional Office on 10/29/2025. LPAs met with Facility Representative, Site Director, Elisa Mendez and discussed the purpose of the inspection and was led on a tour of the facility. There were eight (8) children present with three (3) staff members at the time of the inspection. During the incident investigation, LPA obtained facility records, incident report, documentation, video footage and interviewed facility staff. Daycare Child #1 (C1) was not interviewed due to not being in attendance. Based on the information obtained, it was determined that on 10/22/2025, at approximately 9:00 a.m., Staff #1 (S1) and Staff #2 (S2) were transitioning seventeen children from the preschool playground to the Classroom when C1 was left unattended on the playground for at least 25 seconds. The Director stated she asked S2 how many children had transitioned into classroom and S2 stated all 17 children were accounted for, then S2 start to count them once again when the director realized one child missing and immediately went to the playground, found the child on the climbing structure, and brought the child inside. Director stated staff were trained on 10/22/2025 in transitions and have implemented three steps counting procedure to ensure all children are accounted for. Reporting requirements for the incident were met. Per Title 22, Division 12, Chapter 1, of the California Code of Regulations, one type B deficiency was cited; see LIC809D. Exit interview conducted and report was reviewed with the Site Director, Elisa Mendez. A notice of site visit was given and must remain posted for 30 days.