Incident investigation·July 21, 2025

On July 21, 2025, at 10:00 a.m., Licensing Program Analyst (LPA) Cindy Meier conducted an unannounced Case Management visit for the purpose of follow-up on an Unusual Incident Report that was submitted to the San Diego Regional Office on 5/13/2025. LPA met with Facility Representative, Site Director, Wendy Marquez and discussed the purpose of the inspection and was led on a tour of the facility. There were 136 children present with 55 staff members at the time of the inspection. On 05/05/2025 at the beginning of nap time, Child (C1) was exhibiting challenging behaviors by running in the classroom, jumping on nap beds, and attempting to stand on tables and throw items. Staff 1 (S1) attempted to redirect C1 and then for approximately two (2) minutes put their arms around C1 to restrain C1 from continuing the behavior and prevent C1 from hurting themselves or the other children. Staff (S2) witnessed the incident and Staff (S3) who viewed the video footage, both agreed that S1 did not follow agency policies and procedures regarding interacting with children. S3 stated the staff are trained to ask for help when interacting with children who have challenging behaviors. During this investigation, LPA obtained facility records, documentation, interviewed Facility Representative, Site Director, S2 who witnessed the incident and S3 who viewed the video footage. The video footage was not available for LPA to view. C1 was not present and was not interviewed. Based on the evidence obtained in reports and interviews, it is determined that the Personal Rights of C1 occurred, and although the intention was to protect C1 from hurting themselves and the children in the room, inappropriate physical contact was made. Per Title 22, Division 12, Chapter 1, of the California Code of Regulations, a Type B deficiency was cited; see LIC809D. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Facility Representative, Site Director, Wendy Marquez.