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Inspection visit

complaint

TIERRA SERENA CHILD DEVELOPMENT CENTERLicense 1538086151 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This agency investigated the complaint alleging that “Staff allowed day care child to leave with the wrong authorized representative” and has determined that the complaint allegation was SUBSTANTIATED, meaning the preponderance of evidence standard has been met. An exit interview was conducted with Center Director Lorraine Palomo. Per California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiency was cited: (see 9099-D). A 500.00 immediate civil penalty was assessed. Appeal Rights were provided today. Upon receipt of a Type A violation, facility staff shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A copy of LIC 9224 was given to Center Director Palomo. Notice of Site Visit LIC 9213 must be posted for 30 days.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101212(d)(1)(C)Type B

    REPORTING REQUIREMENTS

    Reporting Requirements. Upon the occurrence, during the operation of the childcare center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. (C)Any unusual incident or child absence that threatens the physical or emotional health or safety of any child.This requirement was not met as evidenced by: record review and interviews. Facility representatives did not report child#1 being released to an unauthorized representative on 8/14/2023. This poses a potential risk to the health, safety and or personal rights risks to children in care.

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  • 101212(a)(1)Type A

    (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: interviews and record review. On 8/14/2023, staff #1 released child #1 to an unauthorized representative (adult #1) causing an absence of supervision when adult #1 walked outside with child #1. This poses an immediate risk to the health, safety and or personal rights of children in care. A 500.00 civil penalty was assessed today.

FAQ · About this visit

Common questions about this visit

What happened during the September 11, 2023 inspection of TIERRA SERENA CHILD DEVELOPMENT CENTER?

This was a complaint inspection of TIERRA SERENA CHILD DEVELOPMENT CENTER on September 11, 2023. 1 citation were issued: 1 Type A (serious).

Were any citations issued to TIERRA SERENA CHILD DEVELOPMENT CENTER on September 11, 2023?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Reporting Requirements. Upon the occurrence, during the operation of the childcare center of any of the events specified..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.