complaint·July 16, 2025

According to Assistant #1, school-age children are picked up from school at alternating times, and the vehicle is never at full capacity during pick up and drop offs. Meanwhile, the younger daycare children typically remain with the licensee while Assistant #1 handles the school pickups. Interviews with the children corroborated this statement. Additionally, parents reported no concerns about the transportation services during their interviews. Based on the information provided and lack of evidence, the above allegations are rendered unsubstantiated at this time. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred. An exit interview was conducted, a copy of this report and a notice of site visit report was provided to the facility.