Complaint·November 20, 2024

On November 20, 2024, Licensing Program Analyst (LPA), Crystal Ali conducted an unannounced complaint findings inspection to Heritage Montessori School. LPA met with Site Supervisor who granted access. The purpose of the inspection was to present findings from complaint investigation (8/27/24) regarding the above allegation. LPA discussed the allegation details with Site Supervisor. LPA observed 17 toddlers, 47 preschoolers in care and 11 staff present in the facility. The investigation consisted of interviews with the staff and other relevant parties. The investigation revealed inconsistent statements for allegation #1; that the facility is left day care child unattended. Relevant parties could not confirm that the facility left a day care child unattended. The allegation could not be corroborated. Therefore, the allegation is to be found unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged occurred. An exit interview was conducted, the report was read, and a copy of this report was left with the Site Supervisor with notice of the site visit and appeal rights. Failure to maintain posting of the Notice of Site Visit for thirty (30) consecutive days will result in a $100 Civil Penalty.