complaint·March 25, 2025

On 03/25/2025, Licensing Program Analyst (LPA) Octavia Nolan conducted an unannounced complaint inspection. LPA met with Licensee Alicia De la Cruz and a census was taken. The purpose of today’s inspection is to close the complaint investigation and deliver findings. During the course of the investigation, LPA conducted interviews, reviewed facility records and obtained documents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited. Exit interview conducted with Licensee Alicia De la Cruz. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.