complaint·June 21, 2023

(Continue from LIC 809) According to S2 and L1, this incident occurred towards the end of the day, within ten minutes before parent\342\200\231s arrival, so the parents were not called to alert them of this incident. Furthermore, L1 admitted that she did not notify Community Care Licensing (CCL) within the next working day of the incident and did not submit a written report within 7 days as required by regulation. L2 stated a written report was mailed to CCL on 04/14/2023 but CCL did not receive any report of this incident. L1-S1 stated a written report was given to the parents the following day. Interviews from P1-P2 stated they have received notification of incidents when they occurred, but P2 stated there was one occasion when P2\342\200\231s child received an injury at the facility and was not immediately notified. Based on the information gathered during this investigation, the preponderance of the evidence standard has been met. Therefore, the allegation is determined to be substantiated. California Code of Regulations, Title 22, is being cited on the attached LIC 9099-D. Appeal rights were provided. An exit interview was conducted, and this report was read and discussed with the facility\342\200\231s Director, Krystal Gomez. The Notice of Site Visit shall be posted for 30 days. (Continue from LIC 809) Staff further stated that while on time out, the child got up, started running again, and slipped on the water spill. It could not be confirmed when exactly the spill occurred, how the fall actually happened, or if staff were adequately supervising C1 during the time out before the injury occurred. Interviews from Parents (P1-P3) indicated there are no concerns with the facility at this time. P1 did state there was a past issue with her child misbehaving and the center was able to address this issue and find a solution. P2 stated an injury did occur with her child but there was no discussion of how the incident could\342\200\231ve been prevented. Statements from C2-C4 indicated that they feel safe at the center, not having any concerns at this time. C4 stated the center has a no running inside policy and would apply a time out for misbehaving, collaborating with L1 & S2 statements. Based on the information gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations occurred and therefore are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the facility\342\200\231s Director, Krystal Gomez. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.