complaint·December 17, 2021

On 12/17/2021 at 8:00 am, Licensing Program Analysts (LPA) Silva Garibyan conducted an unannounced complaint investigationfor the purpose of delivering the findings on the above allegations. LPA met with facility director, Samantha Kester , who guided LPA on a facility tour. Upon arrival LPA observed 82 children supervised by 13 qualified teachers at the time of the visit. During this inspection, LPA conducted interviews with Staff #1 and Staff #2. LPA reviewed time-sheets and sign in and out sheets. LPA observed the facility operating within proper capacity and ratios. LPA observed the children properly supervised. Based on information obtained, interviews conducted, and LPA's observations the allegations are unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Exit interview was conducted. A copy of the report and appeal rights were provided.