Complaint·December 4, 2025

About 11:30AM, Licensing Program Analyst (LPA), T. Tran made an unannounced complaint visit for the purpose of concluding the investigation into the above mentioned allegation. LPA met with Center Director, Cynthia Cruz. Based upon the evidence obtained through the course of interviews, records reviewed and observation. Under the Title 22 regulations, preschool program is not required to provide a desiginated diaper-changing table for children who are potty training. Staff stated that children are changed standing in the children's restroom, and when a child is significantly soiled, they are taken to the nursery room and placed on a cot for cleaning and changing.Therefore, this allegation has been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The copy of this report was explained and provided to the facility representative, Cynthia Cruz.