Incident investigation·May 28, 2026

Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced Case Management inspection to follow up on an incident reported to the Department on 05/05/2026. Upon arrival at 8:40am, LPA met with Facility Representative Katharina Chen, to whom the purpose of the inspection was explained. A tour of the facility was conducted and census was taken. There were 28 children with 9 staff members. On 05/04/2026, Child #1 (C1) was playing on the play yard, and running towards the structure. C1 lost their footing on the stairs and fell, hitting their chin on the step, which resulted in stitches from additional medical treatment. During today's inspection, LPA conducted three staff interviews. During interviews, LPA spoke with Staff #2 (S2), who was present during the time of the incident. S2 states they were positioned by the canopy outside, while S3 was positioned next to the stairs of the play structure. S2 saw C1 jog by towards the structure. When they next turned around they saw C1 on the floor and S3 was going over to help them up. S3 states they were just a couple feet away from C1. S3 described the incident as "[C1] was on the second metal step on the structure, [C1] wasn't doing anything super active. [C1] was holding on the metal bar and looking around. [C1] loses [their] footing and swings around and bumps [themselves] on the metal step." They observed the injury to C1's chin and provided first aid. Parent was contacted and came to pick them up. When asked about supervision, Staff #1 stated "We have three zones, and each teacher is at each zone to engage with children and monitor." Based on interview and observation, child was running and playing on the play yard and accidentally lost footing, while engaging in age appropriate activity. Supervision was maintained during the entire incident. There was nothing staff could do to prevent the accident. First aid was provided and parents were promptly contacted. Child has since returned to care and is back to normal activity. REPORT CONTINUES PAGE 1 of 2 No deficiencies are being cited during today's inspection. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Facility Representative Katharina Chen, at 10:45am. Copy of Report provided. END OF REPORT PAGE 2 of 2