complaint·November 3, 2023

causing a bruise on forehead and when incident report was received it stated that child hit themselves on a \342\200\234desk.\342\200\235 In regard to allegation day care child sustained an unexplained injury while in care: LPA conducted interviews with staff # 1- 3. Staff # 2 and # 3 corroborated that child was walking in the classroom and tripped on the rug falling forward, hitting their forehead on an activity table. Staff # 2 applied iced and inform the Director (Staff # 1) of the incident. Per Staff # 2 and 3 incident happened in the afternoon closed to pick up time- therefore they informed parent # 1 of incident upon arrival but did not have incident report available. Per Staff # 1, 2 and 3 there was a language barrier between all staff and parent # 1, communication was mainly with parent # 2. Staff # 3 disclosed that as they were informing parent # 1 of incident, they were not sure parent # 1 was understanding. Staff # 1 disclosed that Parent # 2 called to ask about the incident report- but it was not available. Incident report was available the next day- Parent # 2 asked for report to be translated in Spanish- Staff # 1 translated the report as Staff # 2 is not able to write in Spanish. LPA conducted interviews with parents. Parents\342\200\231 statements corroborated that they do not have any concerns with supervision, and they have been informed of any incidents involving their child. This agency has investigated the complaint alleging day care child sustained an unexplained injury while in care. Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with facility representative Elodia Barnhart. ----------------------------------------------------------------- pg. 2 of 2 ---------------------------------------------------------------