Incident investigation·January 21, 2026

Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced Case Management inspection for the purpose of following up on an incident reported to the Department on 12/09/2025. Upon arrival at 2:20pm, LPA met with Facility Representative Margaret Romo, to whom the purpose of the inspection was explained. A tour of the facility was conducted between the two (2) classrooms/bungalows. There were 19 children with 5 staff members. On 12/08/2025, Child #1 was observed by Staff #3 walking back to their classroom from the restrooms after their class had already gone inside. Child was described as being separated from their group. During today's inspection, LPA conducted interviews with 2 staff members. Staff #1 (S1) explained that they were leading their group to the classroom from the restrooms and had Staff #2 stand at door to finish transition head count while S1 moved inside with the children. Staff #2 miscounted and closed the door on Child #1, who was walking slower towards the classroom than the rest of the group. A minute or two later, after the group had sat down at the snack tables, Child #1 opened the door and was came in. Parents were contacted and informed, and incident was reported to Department. Per S1, Staff #3 was outside and Child #1 was visually observed the whole way back to their classroom. Staff #2 is no longer with the agency, and was not interviewed. Staff #3 was contacted and confirmed that they were by the storage bins and was able to observed Child #1 returning back to their classroom. Based on information above, LPA determined there was not a lack of supervision during the incident on 12/08/2025, since Staff #3 was able to observe Child #1 walking back to their classroom. No deficiencies are being cited during today's inspection. A Technical Assistance is being provided to recommended better supervision practices during transition. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Facility Representative Margaret Romo, at 3:50pm. Copy of report provided. END OF REPORT