complaint·August 19, 2021

Information from complainant indicates that staff member at facility roughly handled a child. Complainant states staff member did not treat child with dignity and yelled at child in care. Director states that no incidents pertaining to the allegations were observed on the day noted in the complaint. Children were unable to be interviewed during course of investigation as they are nonverbal age. Parents interviewed made no disclosures of the above allegations. Staff interviewed did not observe any incidents pertaining to the above allegations. Interviews with adults connected to the complaint made no disclosures. Based upon the evidence as presented above, this agency has investigated the allegations above and has determined that the allegations are Unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. No deficiencies are being cited for the allegations listed above Exit interview was conducted with Director Linda brown, at 9:50am including, but not limited to Provider Rights, Appeal Procedures and Agency’s Consultative Role. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. END OF REPORT PAGE 2 of 2