complaint·August 16, 2022

Director and facility staff stated that preschoolers do not use the buggy or any stroller as a method of transportation for children. The facility does not use time-out method as a form of discipline, rather uses positive redirection instead when dealing with a child\342\200\231s challenging behavior. Staff explain what the child did wrong and try to make it a teachable moment. Staff and director also meet with the parents to discuss the child\342\200\231s behavior. Although the allegations that the facility was utilizing a buggy/stroller and intimidates children may have happened or is valid, there is not a preponderanc e of evidence to prove the above alleged violations did or did not occur, therefore the allegations of personal rights are found to be unsubstantiated. Based on interviews and observations, no evidence has shown that the staff restrains, is rough and intimidates day care children. An exit interview was conducted and a copy of this report, Appeal Rights, and Notice of Site Visit were provided to Designated Director Madelyne Montanchez