complaint·October 28, 2022

Staff #1 also admitted to yelling at children in care. However, Staff #1 stated other staff yell at children also and sometimes it is necessary to be heard by a child whom might be screaming and or yelling. Staff#1 disclosed her voice does carry sound. Based on interviews conducted and disclosures made, along with complainant's report the preponderance of evidence standard has been met, therefore the above allegation of "Staff yells at children" is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Section 101226, is being cited on the attached LIC 9099D. Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. Licensee will also received signature of each parent on the LIC 9224 form to be placed in children file for 12 months. A "Notice of Site Visit" and copy of the report was issued. Notice of Site Visit must remain posted for 30 days. Failure to do so will result in a $100.00 civil penalty This report must remain on file for three (3) years. This report must be posted for 30 days in clear view, at the entrance of the facility. The report can not be covered/concealed. Exit interview conducted and a copy of this report was left with Director Kirstin McDuffie.. A copy of the appeal rights were provided and explained.