Incident investigation·June 12, 2025

Licensing Program Analyst (LPA) Portia Bowden conducted an unannounced Case Management Inspection at the above facility to follow up on an Unusual Incident Report (UIR) that was received by the department on 5/14/25. LPA met with Lead Teacher Carla Villanueva who guided LPA on a tour of the facility. There were 38 children present during today's inspection supervised by 12 teachers. All adults present had criminal clearances. Per the UIR, on 5/13/25 Lead Teacher Hortensia Ramirez was observed by Child Care Careers substitute Aide Lily Llamas to be hitting the children in classroom C on the head, pulling them and speaking to them in a harsh manner. Per Teacher Villanueva Site Supervisor Blanca is off and she is acting in her place. Per Teacher Villanueva personnel files are housed offsite at another location and LPA will need to contact Main office in order to review files. Per Teacher Villanueva she is unaware if an internal investigation was conducted regarding this matter or any outcomes of such investigation. During today\342\200\231s visit, LPA interviewed 2 teachers and obtained the roster for classroom C. Based on all information obtained on this date and interviews conducted with teachers, follow-up is necessary regarding the incident. There were no deficiencies observed in regards to today's visit. Exit interview was conducted with Teacher Carla Villanueva, A notice of sit visit was provided and must remain posted for 30 days.