Complaint·February 15, 2023

parents whose children are currently enrolled. Seven sets of parents stated they were very happy with the teachers and quality of care provided. The parent’s interviews did not express or disclose any concerns regarding any staff member ever violating any child’s personal rights. Child #1 had been enrolled at the center for almost three years and there had been no prior incidents alleged. Per Parent request, Child #1 was transferred to a sister center of MAOF. Based on the interviews conducted and documentation obtained it has been determined this allegation is Unsubstantiated. There is no other information that would substantiate the allegations or make the allegations unfounded. The allegation is Unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation. Exit interview was conducted with Lucy Cervantes, Site Supervisor. Appeal Rights were given and explained.