complaint·September 1, 2021

PAGE 2 Per interviews conducted with Staff, Child 1 was observed to have a red mark on their forehead on the first day the child was present. Per Staff 1, Child 1 was also observed to have expressed their frustration as described on the forms and on the messages on Brightwheel but Staff 1 intervened. Per Staff 1, Child 1 almost hit their head on a wall, but she was able to put her hand in front before Child 1 hit the wall. Child 1 was not noted to have injuries. Based on the information obtained throughout the investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview was conducted with Director, Ana Tovalin A copy of the appeal rights (LIC9058 01/16) were provided and explained. Upon receipt, Director posted the Notice of Site Visit. The Notice of Site Visit shall be posted for thirty (30) consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.