Complaint·September 9, 2025

Per the Reporting Party (RP), stated that child (1) disclosed that they were pulled on the arm and spanked on the bottom for not going "night night" during nap time. When asked If children do not want to nap, LPA Morales asked what do staff do, Staff (S1), Staff (S2), and Staff (S3) stated they do quiet activities with children. According to Staff (S1), Staff (S2),\302\240and Staff (S3) children are not spanked while in care. Staff stated that they communicate with children in care if there are behaviors that need to be addressed. Parents interviewed did not present concerns related to the above-mentioned allegations and were pleased with the services and care being provided to their children. -Pertaining to the allegation that , "Licensee handled a day-care child in a rough manner." Per the Reporting Party (RP), "Licensee grabs Child (1)by the arm and rough handles Child (1)." LPA observed children running to Licensee and Licensees Assistants, children appeared to be happy, laughing and did not seem fearful of Licensee or Licensees Assistants. During staff interviews, (S2), and (S3), when asked if they have observed children being handles in a rough manner by Licensee, both stated no. According to Parents interviewed during the course of the investigation they have no concerns regarding the quality of care their children are receiving. Parents stated they have had a good experience with the provider and their children are happy and like the day care. -Pertaining to the allegation that, "Day-care child sustained an unexplained injury." Per the Reporting Party (RP), RP stated "Child(1) has an "owee" on right hand and finger, RP reported they are unsure how the child sustained the injuries." No disclosures were made during interviews conducted. (LIC 9099C for additional information) Therefore, based upon observations and interviews conducted the allegations above have been determined to be Unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Notice of Site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed Mariam Boyajyan.