complaint·January 9, 2026

This agency has investigated the complaint alleging licensee yells at parents in the presence of day care children and licensee is operating out of ratio . At this time, it is determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are unsubstantiated. No deficiency given at this time. Exit interview was conducted with licensee Ofelia Menjivar. The licensee was provided a copy of the appeal rights (LIC 9058) and signature on this form acknowledges receipt of these forms. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. One type B deficiency is being issued today for regulation 102417(a)- The licensee shall be present in the home and shall ensure that children in care are supervised at all times. When circumstances require the licensee to be temporarily absent from the home, the licensee shall arrange for a substitute adult to care for and supervise the children during his/her absence. Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day. Please see attached LIC 809-D for citation. Exit interview was conducted with licensee Ofelia Menjivar. Licensee Ofelia was provided a copy of the appeal rights (LIC 9058) and signature on this form acknowledges receipt of these forms. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.