Complaint·July 8, 2021

On July 8, 2021 Licensing Program Analyst (LPA) Monique Ayala conducted a complaint investigation for the above allegation. LPA met with director, who guided LPA on a tour of the facility. Facility owner Nancy was also present during the insepction. Upon arrival LPA observed 42 children in care with 7 staff. All staff are fingerprint cleared and associated to the facility. The investigation consisted of interviews with the director, owner and relevant parties. Based on the evidence obtained and LPAs observation the above allegation is deemed UNSUBSTANTIATED. LPA observed all staff wearing face coverings on 07/08/2021. A technical advisory will be given to the facility today 07/08/2021, for children over the age of 2 wearing face coverings. An exit interview was conducted and a copy of this report was provided to the director along with Notice of Site Visit and Appeal Rights.