complaint·March 5, 2024

During today’s visit, LPA address the allegation that the facility staff yelled at children in care. Based on LPA’s investigation, documents obtained, and statements obtained from Director, staff, parents, and children, the facility did not ensure the Personal Rights of each child. Director disclosed and documented an incident with Staff 2 who yelled at a Child 2 for not throwing away an item. Parent 3 stated they overheard Staff 2 yell at a child as they approached the area where children were eating. Staff 1 disclosed Staff 2 was speaking loudly to the children and told them to be a calmer with the children. Child 5 stated staff yells when they are mad. No other child made a disclosure of the allegation. The preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 Chapter 1, 101223 (a) (3) Personal Rights is being cited on the attached deficiencies page. As a result of today's visit, a Type B Deficiency was issued for regulation 101223 (a) (3) Personal Rights and a Plan of Correction is due 3/8/2024. A notice of site visit was given and must remain posted for 30 days, exit interview conducted and report was reviewed with Lina Esoh, Director.