complaint·August 27, 2025

During an interview with the Director, there were no disclosures made regarding the allegations listed. During the interviews with Staff, Staff #1 disclosed that Staff #3 has roughly placed children into chairs and yells in a harsh tone at the children. Staff #2 disclosed that Staff #3 has aggressively spoken in a threatening tone to children. Staff #3 disclosed that when they are speaking to Child #1 they speak in a loud voice with inflection to their words in order for Child #1 to know they are serious about Child #1 listening to Staff #3’s directions. Staff # 3 also disclosed that they have physically lifted Child #1 and placed Child #1 in another spot. Staff #5 disclosed that they witnessed Staff #3 roughly pick up a child and the child was startled and began to cry. When interviewing parents, Parent #1 disclosed that they witnessed Staff #3 pick up Child #1 by the shirt, place them in a chair, and tell Child #1 “If you don’t stop, I’m going to hurt you”. Parent #2 disclosed that they had their child removed from Staff #3’s classroom because Staff #3 was yelling at Child #1 in a threatening tone. When interviewing children, Child #2 disclosed that Staff #3 has yelled “sit down, if we don’t listen, we won’t get to play” to children. Based on the interviews conducted with staff and parents, documents obtained, and the investigation, the preponderance of evidence standard has been met; therefore, the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 Chapter 1, Type A Citation for section 101223(a)(3) Personal Rights is being cited on the attached deficiency page. LPA Calvillo informed Director, Thania Garcia, that this report dated 08/27/2025 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Page 2 of 3 Also, LPA Calvillo informed the Director to provide a copy of this licensing report dated 08/27/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. A Plan of Correction is due 08/28/2025. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. An Exit interview was conducted with Thania Garcia, Director including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role. Page 3 of 3