complaint·March 26, 2025

Per Licensee, care and supervision are continuously addressed with staff and continues to ensure care and supervision regulations and guidelines are being followed. Licensee disclosed that Child #1 was in care from 02/10/2025 through 02/13/2025. Per Licensee, individualized resources were arranged by Parent of Child #1 prior to Child #1 starting care at the facility. Child #1 received individualized resources from Adult #1, who is employed by an outside agency, on 02/10/2025 and 02/12/2025. Licensee stated that Adult #1 and Child #1 were provided a space away from other children to provided resource. LPA conducted interviews with Staff #1 through Staff #4. During the interviews, Staff #3 disclosed that Child #1 began care on 02/10/2025. Staff #3 stated that Child #1 cried at times and Staff #3 provided Child #1 activities and toys to assist Child #1 adapt to a new environment. Staff #3 confirmed that Child #1 was visited by Adult #1 to provided resources to Child #1. Adult #1 and Child #1 was provided a space outside of the classroom away from other children. LPA conducted an interview with Adult #1. Adult #1 disclosed that upon visiting Child #1 in care, Child #1 was not crying but Child #1 cried when Adult #1 left the facility. Adult #1 confirmed that Child #1 was in a new environment and Child #1 needed time to adjust. Adult #1 disclosed that there were some activities that Child #1 enjoyed engaging in during Adult#1\342\200\231s visit that required Child #1 to jump and fall to the ground. Adult #1 also stated that Child #1 enjoyed walking with hands as Adult #1 held Child #1\342\200\231s feet. Adult #1 stated that if Child #1 went too fast, Child #1 would fall and bump their face. Adult #1 stated that staff at the center were asked to do the same activities with Child #1 and staff said No. LPA conducted interviews with Parent #1 through Parent #6. During the interviews there were no disclosures regarding concerns with the care their children are being provided at the facility. Parent #2 stated that their children have attended care for a long time at the facility and the Licensee and staff have cared for their children as their own. Parent #4 stated that the Licensee and staff art like extended family and they provide great care. Based on the investigation conducted by LPA, it has been determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation are unsubstantiated. ---Page 2 of 3 The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. A copy of this report, appeal rights, and Notice of Site Visit was provided. Exit interview was conducted with Lynette Ranasignghe, Licensee/Director.