complaint·April 13, 2022

On April 13, 2022 Licensing Program Analyst's (LPAs) Monique Ayala and Justeene Tamayo conducted a follow-up investigation to the facility. LPAs met with director who guided LPAs on a tour of the facility. The purpose of the inspection was to deliver the findings for the above complaint allegations. LPAs observed 33 children with 3 fully qualified staff. The investigation consisted of interviews with staff, children, other relevant complaint parties and review if staff and children attendance sheets. The interviews and attendance sheets revealed that there were no witnesses/evidence that could corroborate that the facility is out of ratio, the day the child hit his head on the floor was observed by staff 1, per parent 1 there was an incident report provided. Based on the evidence obtained the above allegations are deemed UNSUBSTANTIATED. An exit interview was conducted and a copy of this report along with Notice of Site Visit and appeal rights were provided to director.