complaint·December 30, 2025

Concerning the allegation that licensee allows children to be left with uncleared adults, interviews with parents and children did not reveal any statements of concern of an uncleared adult at the facility. LPA Cha verified the background clearance of all adults present during the initial visit conducted on 10/17/2025. Concerning the allegation that the facility is operating out of ratio, interviews with parents and assistants did not reveal any statements of concern about adult to child ratios. LPA Cha verified that the facility was operating within ratio requirements during the initial visit conducted on 10/17/2025. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the above allegations are the result of a personal rights violation. Therefore, the allegations are unsubstantiated. A notice of site visit was given to licensee and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Exit interview conducted and report was reviewed with the licensee Mary Cruz Arriola.