complaint·March 18, 2025

The staff that were interviewed expressed, the facility staff does not yell at children and would never speak inappropriately towards a child. However, sometimes when outside the children are often screaming while playing, making it hard to hear. The staff may have to speak a little louder to get their attention, but not in a yelling manner. Children who were interview, stated staff do not yell and talk nicely. The children also stated they feel safe at the facility. LPA interviewed several neighbors, and no disclosures were made regarding staff yelling or speaking inappropriately to children in care. During visits to the facility, LPA did not observe staff yelling or speaking inappropriately to children in care. Based on the evidence obtained and interviews conducted, the allegations that licensee speaks inappropriately to day care children and licensee yells at day care children are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Licensee, Fidencia Jimenez.